Effective Date: 17th May 2025

At Bharat Tanks and Vessels LLP (“BTV”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

1. Who We Are

Bharat Tanks and Vessels LLP is a global EPCF (Engineering, Procurement, Construction & Financing) company delivering end-to-end energy infrastructure solutions in over 90 countries. Our website address is: https://bharattanks.com.

2. Information We Collect

We may collect the following types of personal information through forms, quote requests, or website interactions:

• Full Name
• Email Address
• Phone Number
• Company Name
• Project Information
• Uploaded Documents/Attachments
• IP Address, browser details, and device data
• Behavioral data (clicks, time on site, etc.) via analytics tools

3. How We Collect Your Data

We collect personal information via the following means:

• Contact forms and inquiry forms on the website
• Email communications
• Lead generation campaigns
• Cookies and tracking pixels (Google Analytics, Facebook Pixel, Microsoft Clarity, Zoho Sales IQ, HubSpot)

4. Use of Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and project requests
• To provide requested quotes or service information
• To improve our website functionality and user experience
• To send updates, newsletters, or marketing content (only with your consent)
• To analyze website traffic and user behavior for optimization

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Your consent (for newsletters, cookies, etc.)
• Contractual necessity (responding to project inquiries)
• Legitimate interest (improving our services and site)

6. How We Store Your Information

Your data may be stored in:

• Zoho CRM and HubSpot CRM systems
• Internal databases and secured cloud storage
• Emails handled through secure business servers

We implement appropriate technical and organizational measures to secure your data from unauthorized access or misuse.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Internal departments (Sales, Procurement, Engineering)
• Authorized service providers (Zoho, HubSpot, Google, Meta, etc.)
• Law enforcement or government agencies when legally required

8. Cookie Policy

We use cookies to personalize content, analyze site performance, and deliver targeted advertisements. You will be presented with a cookie consent banner when you visit the site, in accordance with GDPR and DPDP regulations.

You may disable cookies through your browser settings at any time.

9. Your Rights

Under GDPR and India’s DPDP Act, you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw your consent at any time
• Object to the processing of your data
• Request data portability

To exercise these rights, email us at info@bharattanks.com.

10. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Data that is no longer required is securely deleted or anonymized.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before submitting any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. We encourage you to review the policy regularly.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

• Email: info@bharattanks.com
• Phone: +91-901-101-0315
• Address: B-21/22 Mayanagari Building, Dapodi, Pune – 411012, India

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and support marketing efforts. This Cookie Policy explains how and why Bharat Tanks and Vessels LLP (“we”, “our”, or “BTV”) uses cookies, in compliance with the General Data Protection Regulation (GDPR) and the Digital Personal Data Protection (DPDP) Act, India.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, improve performance, and deliver more relevant content.

2. Types of Cookies We Use

• Essential Cookies: Necessary for the functioning of the site (e.g., security, session management).
• Analytics Cookies: Used to analyze how visitors interact with our site (e.g., Google Analytics, Microsoft Clarity).
• Marketing Cookies: Help us deliver targeted ads via tools like Facebook Pixel and HubSpot.
• Functionality Cookies: Remember user preferences and enhance usability (e.g., language settings).

3. Third-Party Cookies

We may allow trusted third-party services (such as Google, Meta, HubSpot, and Zoho) to place cookies on your device. These cookies are governed by their own privacy policies, which we recommend you review.

4. Consent and Control

• You will be shown a cookie consent banner when you first visit our website.
• By clicking “Accept All Cookies,” you agree to the use of all categories of cookies.
• You can customize your preferences using the “Cookie Settings” option or withdraw consent at any time.
• You may also disable cookies via your browser settings, although this may affect your experience.

5. Data Sharing and Retention

Data collected via cookies may be processed or stored by third-party services for analytics, personalization, or marketing. We retain this data only as long as necessary for the specified purposes.

6. Your Rights

You have the right to access, modify, or delete your cookie data under GDPR and India’s DPDP Act. To exercise your rights, email us at info@bharattanks.com.

7. Updates to This Cookie Policy

This policy may be updated from time to time to reflect legal or technical changes. Please check this section regularly for updates.